Website Terms, Conditions, and Policies

Please read these Terms and Conditions ("Terms") and our Return and Refund Policy carefully before using our website or making a purchase. By accessing or using our website, or by buying custom-made items from us, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access the website or make purchases.

Part 1: Website Terms and Conditions

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Use of the Website

This website is provided for your general information and use only.

• You agree to use the website only for lawful purposes and in a way that does not infringe the rights of or restrict anyone else's use and enjoyment of the site.

• You must not introduce malicious or technologically harmful material, nor attempt unauthorized access to our site, servers, or databases.

3. Intellectual Property

Unless otherwise stated, we or our licensors own all intellectual property rights in the website and its materials.

• You may view, download for caching purposes only, and print pages for personal use.

• You must not republish, sell, rent, sub-license, reproduce, duplicate, copy, exploit for commercial purposes, or modify any material from this website without explicit permission.

4. User-Generated Content

If our website allows you to post content (e.g., comments or reviews), you grant us a non-exclusive, worldwide, irrevocable, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content.

• You warrant that your content does not infringe third-party rights and is not unlawful, defamatory, or obscene.

• We reserve the right to remove any submitted content at our sole discretion.

5. Limitation of Liability and Disclaimer

• Disclaimer: Information on this website is for general purposes only. We make no representations or warranties regarding its accuracy, completeness, or reliability. Any reliance is strictly at your own risk.

• Liability: We will not be liable for any indirect, consequential, or incidental loss or damage (including loss of data or profits) arising from the use of this website.

6. External Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Part 2: Return and Refund Policy (Custom Items)

Due to the unique and custom-made nature of our products, all sales are generally final, and we do not offer returns or exchanges. Each item is created specifically for you based on your unique specifications or design choices.

1. Extraordinary Circumstances

While we do not typically accept returns or offer refunds, we understand that exceptional situations can arise. We will consider returns or refunds only under extraordinary circumstances, which include:

• Significant Defects: If your item arrives with a significant manufacturing defect that impacts its intended use or appearance and was not part of the agreed-upon design.

• Order Error on Our Part: If you receive an item fundamentally different from what you ordered due to our mistake (e.g., incorrect design, size, or personalization).

2. Reporting an Issue

• You must contact us within 5 days of receiving your order.

• You must provide clear photographic or video evidence along with a detailed description of the issue.

3. Review and Resolution Process

Upon receiving your claim, we will review the evidence and determine at our sole discretion if it warrants a return, refund, repair, or replacement. If approved, we will provide instructions for shipping the item back.

4. Non-Returnable Items

Items that do not qualify for return or refund under any circumstances include:

• Items that have been used, altered, or damaged after delivery.

• Issues resulting from normal wear and tear.

• Customer errors in providing specifications or design choices.

• Buyer's remorse or change of mind.

• Minor variations in color, texture, or appearance inherent to custom craftsmanship.

Part 3: Governing Law and Contact Information

Governing Law

These Terms and Policies will be governed by and construed in accordance with the laws of the State of Colorado, United States, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Colorado for the resolution of any disputes.

Contact Us

If you have any questions about these Terms, Policies, or need to report an extraordinary circumstance, please contact us at:

• Email: sales@gtifabric.com